All Receptionist Courses

This course describes modified management of commonly presenting oral conditions for use during the COVID-19 pandemic.&nbs...

This course covers how to set up the dental surgery in the current COVID-19 pandemic....

This course covers what personal protection equipment (PPE) you need to wear in different situations during the COVID-19 p...

The aim of this course is to provide a basic introduction to safeguarding and child protection for non-clinical staff. Pas...

The General Dental Council (GDC) has confirmed that safeguarding vulnerable adults is to be included as a recommended cont...

These recommended verifiable CPD articles provide the opportunity for dental practitioners, educators, st...

In virtually every part of the world, being a dentist has meant something special. People come to dentists for help with s...

Early detection of oral cancer is crucial to increasing survival rates. The process is not just about understanding the si...

The dentist-patient relationship is the cornerstone of dental practice and therefore of dental ethics. The International P...

Dental professionalism involves not just the relationship between a dentist and a patient, and relationships with colleagu...

Although most dentists may think of themselves first and foremost as independent practitioners, they are increasingly reli...

Dentistry is not an exact science in the way that mathematics and physics are. Even the most widely accepted treatme...

Patients should know that they will be listened to and action taken when needed. You must demonstrate consistent ways of d...

Anaphylaxis is a severe, life threatening condition. This article will go through the causes and likely outcomes, as well ...

Asthma is a disease in which the bronchial tubes in the lungs narrow and the lining of the airways becomes inflamed to suc...

Epilepsy is a common chronic neurological disorder characterised by recurrent unprovoked seizures. These seizures are tran...

Usually defined as a transient loss of consciousness due to cerebral ischaemia caused by a reduction in blood supply to th...

These BLS guidelines have been produced in association with the Resuscitation Council (UK) the guidelines were last update...

This article contains guidelines for the use of automated external defibrillators (AEDs) by laypeople, first responders an...

Choking is the physiological response to sudden airways obstruction. Foreign body airway obstruction (FBAO) causes asphyxi...

Adrenal insufficiency is a condition in which the adrenal glands do not produce adequate amoun...

The signs and symptoms of cardiac emergencies include chest pain, shortness of breath, fast and slow heart rates, increase...

The clinical features of a stroke can vary considerably and are dependent on the area of the brain which has been affected...

A review of the causes, prevention and treatment of hypo and hyperglycaemia...

Medical emergencies in general dental practice are thankfully a rare occurrence but they can occur at any time. This artic...

Dr Jane Lelean is a one of the UK’s leading Dental Business Coaches, Trainers and Mentors. She has a unique skill se...

A view from the front lineQ and ALooking at what is happening in UDCs and triage With clinicians working...

In this recorded webinar, Sunil Abeyewickreme will discuss the impact the coronavirus has had on dental practices from a l...

What's new in digital dental workflows and how that can be utilised in general practice to enhance the patient experience,...

Dominic O'Hooley's perspective on three distinct aspects of the COVID 19 crisis....

Whilst water systems may not seem to be high on the priority list during the COVID-19 pandemic it is important for the hea...

Speaker Mike Gow - Mike has had a passion for helping people who have dental anxiety and phobia for many years and will sh...

Many principals are anxious about the complexity and uncertainty of reopening their private practice. This webinar will ex...

An independent look at the use of video consults in dentistryHost: Mike HeanuePanelists:Guy Dee...

An update by the Yorks and Humber region on UDC treatments provided and resumption of dental services.Recording o...

This interactive webinar takes a look at the common myths and misconceptions surrounding COVID-19 and dentistry.I...

In collaboration with FGDPPanelists:Lauren Harrhy (Trustee, Confidental, and Founder, Mental Dent...

This recorded webinar looks at the role of the DCP and what risks they face from COVID-19, and how to keep themselves, the...

This recorded webinar in collaboration with FGDP will look at the risk based approach in practice, from a panel of experie...

In an increasingly litigious society, with dentistry changing rapidly speaker Kiaran Weil presents a recorded webinar taki...

In collaboration with FGDP and CGDent.This recorded discussion will look at real life examples and highlight ways...

This recorded webinar looks at the future of dentistry in the UK and the changes post COVID-19.What have w...

A webinar for dentists practising overseas including Asia, Africa and the Middle East, organised byThe Fac...

In this recorded webinar for the entire dental team, Dr. Aditi Desai will cover what is involved in providing dental sleep...

Speaker Rachel Jackson - The role of a treatment coordinator (TCO) can reduce chair time for the clinician, improve patien...

Dentistry in the new normal presents more challenges than ever before and it is only natural that this creates concern. So...

In conversation with:Pat Langley (Chief Executive of Apolline)John Milne (National Dental Advis...

Speaker James Goolnik - This fun webinar introducies the dental team to nutrition and the effects of sugar on the body.

This recorded webinar, presented by Natalie Bradley, looks at the problem of homelessness in the UK, the oral health needs...

IV Sedation is a very safe treatment but complications do happen. To build confidence for the entire team this recorded we...

This recorded webinar will help you through those challenging HR issues, from getting the team back to work, to redundancy...

This recorded webinar will discuss Dr Mahony’s PhD research looking into the multidisciplinary approach to...

This recorded webinar will provide a basic introduction to employment law, covering legal matters which are relevant for t...

The CSR Advantage addresses your business’ next big challenge and how to turn it to an opportunity.This rec...

This recorded webinar provides a whistle stop tour of all the key perio topics relevant in general practice...

Speaker Professor Liz Kay MBE FFGDP(UK), Trustee of the College of General Dentistry.The Malcom Pendlebury Memori...

Are you interested in giving bac...

Do Teeth Matter? Oral Health of People who Experience Homelessness - The first in the webinar series 'De...

Tri-morbidity: Dental Managem...

Presented by Natalie BradleyThe Mobile Dentist, Providing Treatment Using a Mobile Dental Surgery.

The panel from our incredibly successful Mythbusters 1 webinar were brought back together again, to look at latest changes...

CSC Virtual Study DaySession 1Survival and transmission of COVID-19 -Chair: Val O&r...

A recording of the Annual Professor Ireland Lectures 2020, in collaboration with SBDN. A series of lectures ...

In collaboration with Apolline this is the fifth in a series of weekly webinars with Pat Langley CEO of Apolline....

In collaboration with Apolline this is the sixth in a series of weekly webinars with Pat Langley CEO of Apolline....

In collaboration with Apolline this is a recorded series of weekly webinars with Pat Langley CEO of Apolline....

Vital signs are important indicators of patients’ clinical condition and the dental team should be aware of the tool...

This paper is an introduction to dental anxiety, fear and phobia for all of the dental team - please encourage them all to...

Taking care of someone with a developmental disability requires patience and skill. As a caregiver, you know this as well ...

The knowledge and skill of the dental team in managing patients with mental health problems has been cited as low. Low tol...

Epilepsy is the most common chronic neurologic disorder in paediatric neurology and the predominant aetiologies are birth ...

Change is part of life, and we are always in a state of change, both externally and internally; physically and mentally.&n...

The BDJ in Practice, November 2015 reported:'Over one-third of UK employees say that have not received appropriat...

Confidentiality is essential in establishing effective clinical relationships with patients. Without an assurance of confi...

Obtaining valid consent from patients prior to any medical or dental intervention is an ethical and legal requirement of a...

A good medical or dental record should be comprehensive and accessible. It should comprise history, examination, investiga...

Under the First Aid Regulations, all workplaces must have adequate first aid provision available for all employees, althou...

Incorrect control of hazardous substances could cause harm to employees, contractors and other people.Some substa...

This course gives guidance on how the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) ...

Under the First Aid Regulations, all workplaces must have adequate first aid provision available for all employees, althou...

Under the First Aid Regulations, all workplaces must have adequate first aid provision available for all employees, althou...

Under the First Aid Regulations, all workplaces must have adequate first aid provision available for all employees, althou...

Under the First Aid Regulations, all workplaces must have adequate first aid provision available for all employees, althou...

Prior to the 2010 there were multiple laws in place to ensure equality and diversity, these laws were amalgamated in the E...

It is important that staff and patients feel safe in the practice environment, early  detection and management of sit...

Confidentiality is essential in establishing effective clinical relationships with patients. Without an assurance of confi...

In this module we will look at dementia - its causes, symptoms and the impact that it has. We will also look at how to rec...

This course helps you to understand and comply with the Health and Safety (Display Screen Equipment) Regulations 1992....

This course educates you about the most common slip, trip, and fall hazards and why they might develop in your workplace, ...

Change is part of life, and we are always in a state of change, both externally and internally; physically and mentally.&n...

This module outlines the key changes from the Data Protection Act (DPA) to the General Data Protection Regulation (GDPR) a...

Each year in the Health and Social Care sector around 2% of workers sustain a work related injury.78,000 self rep...

Sepsis is not always easy to diagnose. When it is at an advanced stage with multiple abnormal physiological parameters it ...

A disability may be genetic, congenital (born with), or can occur at any point during a person’s lifetime, which can...

Trafficking in human beings is a modern form of slavery and is a well-known phenomenon throughout the European Union and b...

A look at the scope of the Mental Capacity Act 2005 as it applies to providers of dental care and dental treatment. A look...

Dr Dominic O'Hooley continues the debate about how SARS-CoV-2 has drawn a line under what we do, how we do it and when we ...

In collaboration with Apolline this the third in a recorded series of weekly webinars with Pat Langley CEO of Apolline. &n...

In collaboration with Apolline this the fourth in a recorded series of weekly webinars with Pat Langley CEO of Apolline. T...