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CPD Approx.1:00 Hours

P212 Creating Pull Inside Your Practice

Speaker: Nicki Rowland BSc (Hons) Diploma in Leadership and Management

  • About This Course

This recorded webinar discusses:

  • Business culture, giving examples of positive culture and using it to commercial advantage
  • What the future holds for recruitment and retention of great staff
  • How to shape your practice through creating trust, generating commitment and accountability and achieving fine level of detail
  • Why changing your culture will increase your profitability
  • Exploring methods for drawing new patients to your practice

Learning Outcomes


To introduce the user to methods of increasing staff trust and retention.


Learn how to develop a great team to increase trust, retention and patient satisfaction.

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