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CPD Approx.0:30 Minutes
£10.00

P842 Reducing Your Risk

  • About This Course

This video based course gives an excellent overview of why, when and how a complaint happens, the consequences of inaction and your contiunuing responsibilities following a complaint.

Excellent overview by dentolegal experts, with advice of how to reduce the risk of receiving a complaint.

 

Learning Outcomes

Aims

  • To understand when, how and why complaints happen
  • What you need to do if you get a complaint

Objectives

On completion of this course you will understand when, how and why complaints happen, the consequences of inaction and your continuing responsibilities following a complaint.

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