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ProDental CPD

P790 Conflict Resolution

It is important that staff and patients feel safe in the practice environment, early  detection and management of situations that can lead to conflict will create an atmosphere of calm professionalism.

 Conflict in the workplace affects both patients and staff and causes a negative impact on the standards and services delivered in your practice.

Image representing P790 Conflict Resolution

All of our e-learning courses are included in our Individual Subscription memberships.

Aims

  • To understand the common causes of conflict
  • To recognise the signs for potential conflict
  • To successfully deal with conflict

Objectives

On completion of this module you will be able to recognise the common signs and causes of conflict and be able to successfully intervene to either prevent or resolve these situations.

  • About This Course

Additional course information will be available soon.

All of our online courses are included in our Individual Subscription memberships.

System Requirements

  • Enabled
  • Advised
  • Required

Please click on the requirements below to find out further information.

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