very useful learning module
A conflict free environment is great for both patients and staff.
Great course
Interesting course
this is a great course and has opened my eyes to what to do in a conflict situation
a recap of the main points
Interesting course thank you
good course
good explanation.
great course very informative
interesting course
I learned about LEAP and PALMS, which I hadn't come across before. Also received good tips for resolving a conflict and acting when there might be danger
Course gives a good overview of explaining conflict and ways to manage at bottom level. Have learned so much during this course and can put into action if required.
good to revisit this
good for 4 a's technique
learnt lots re conflict resolution models
A really interesting course Thank you
very helpful and relevant to GDP
good course
Good module
very imformative and helpful
very helpful
Good content
Very interesting