Comments

Very well presented and encouraged an objective and mature look at managing complaints
- This module was rated 5 out of 5 stars.
excellent
- This module was rated 5 out of 5 stars.
Very informative
- This module was rated 4 out of 5 stars.
Congratulations to the speaker that he had the courage to share his personal experience with the GDC complaint
- This module was rated 5 out of 5 stars.
very informative advice to resolve complaints
- This module was rated 5 out of 5 stars.
Very well structured and presented.
- This module was rated 5 out of 5 stars.
Very detailed and explicit.
- This module was rated 5 out of 5 stars.
Great to see to procedure and time frame for responding to complaints
- This module was rated 5 out of 5 stars.
loved that the presenter threw in scenarios throughout the activity.
- This module was rated 5 out of 5 stars.
i have learnt a lot in regards to handling complaints.
- This module was rated 5 out of 5 stars.
informative
- This module was rated 5 out of 5 stars.
useful course to run the practice or business smoothly.
- This module was rated 5 out of 5 stars.
Very informative
- This module was rated 5 out of 5 stars.
Very informative. Sometimes we can forget the basics when dealing with difficult patients. As mentioned in the video, sorry goes a long way
- This module was rated 5 out of 5 stars.
Very informative
- This module was rated 5 out of 5 stars.
I liked the vulnerability of the speaker and his use of many examples to drive home his points
- This module was rated 4 out of 5 stars.
excellent
- This module was rated 5 out of 5 stars.
Very informative .
- This module was rated 5 out of 5 stars.
Great presentation, useful tips.
- This module was rated 5 out of 5 stars.
An excellent presentation by George. Concise, clear and good examples. Useful to allow personal reflection throughout on any complaint handling.
- This module was rated 5 out of 5 stars.
valuable advice