really interesting and useful -
Enjoyable listening and informative.
Really interesting course
Really useful to know, everything was explained in a way that was easy to follow and understand. the GDC certainly doesn't come across so bad now.
This was very helpful. It gave a good insight in the workings of the GDC.
Good concise and informative content
I Learned: The role of the GDC when they receive a complaint.
very interesting to learn about this topic
very helpful course
very clear excellent presentation
intersting to hear how complaints are processed
Easy to watch and understand- straight to the point
good course very informative
positive change of format using video to the usual online information.Useful insight into the GDC and how they investigate complaints
thought provoking ....communication is king
Some good statics and advise
very informative course
The course was very easy to follow and gave me a lot more insight into the complaints process which is an area i didn't know a lot aout.